Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, your order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please email us as soon as possible. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from Jewels For Jewels, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Jewels For Jewels does not hold responsibility for packages that state DELIVERED

Just a reminder that you will receive your order within 5-7 business days from the date that it is shipped out, not necessarily from the date that the order is placed.  After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate, though, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being DELIVERED.
Your flat rate shipping cost of $5.00 is displayed at point of checkout.